Terms & Conditions
Terms & Conditions
General Terms and Conditions
IntroductionThe website www.shjcfilm.com is owned and operated by Shanghai Jiancheng Technology [ABN 84 885 813 017]. All products listed on the website are described to the best of our ability and the specifications reflect the information that has been provided to us. All care is taken to ensure this information is correct, but we cannot eliminate the possibility of human error.
In these General Terms and Conditions for use of the Website "we", "our" and "us" means Shanghai Jiancheng Technology trading as shjc Film and "our website" means the URL shop.shjcfilm.com and "you" and "your" means you, the customer.
E-mails and Other Online CommunicationsWhen you visit our website or send e-mails to us, you are communicating with us electronically. By using the website, we and you consent to receiving communications electronically. We will communicate with you by e-mail or by posting notices on this website. We and you agree that all electronic communications between us of agreements, notices, disclosures, or other information satisfy any legal requirement that such communications be in writing.
Subscribing and Unsubscribing to our E-mail List
SubscribingRegistering on shop.shjcfilm.com allows users to be included in our email mailing list. Our emails include information on special offers, competitions, new product arrivals and other communications. You can subscribe by registering on the homepage, on the checkout page. Alternatively, you can purchase products without registering, simply select that option at checkout.
UnsubscribingEvery marketing or other e-mail we send has an unsubscribe option. Simply unsubscribe by following the link at the bottom of our email communications. Users will be removed from our mailing list once the unsubscribe option is selected.
Copyright and Other Intellectual Property RightsShanghai Jiancheng Technology owns the trade mark "SHANGHAI JIANCHENG" “SHANGHAI GP3” “KLAYMOR” and reserves all rights in relation to it.
Any other intellectual property rights, including graphics, logos, trademarks, design, text, icons, the arrangement of them, sound recordings and all software relating to www.shjcfilm.com are owned by us, or in some cases a third party. These intellectual property rights are protected by Australian and international laws. You should assume that all of the content made available to you through this website is owned by Shanghai Jiancheng Technology or by third parties and is protected by copyright or other proprietary rights.
Nothing contained on www.shjcfilm.com is to be interpreted by you as a recommendation to use any information on this website in a manner which infringes the intellectual property rights of any person, company or entity. We make no representations or warranties that your use of the information on this website will not infringe such intellectual property rights.
You may view www.shjcfilm.com and its contents for personal and non commercial use only and subject to the Copyright Act 1968 (Cth) and similar legislation, you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of www.shjcfilm.com or commercialise any information contained from any part of the website without our prior written permission or, in the case of third parties, from the owner of the copyright of that material.
Your AccountTo purchase from us you must establish an account on this website ("your membership account").
We retain absolute discretion to refuse to allow your membership account to be established, to terminate your membership accounts and to remove or edit content where your membership account has not been kept in accordance with these terms and conditions.
You must notify us immediately if you become aware of any breach of security or unauthorised access or use of your membership account. You are solely responsible for the activity that occurs on your membership account.
SecurityOther than described above, we will not use, sell or disclose your personal information without your consent. We endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date.
We have robust systems and procedures in place to protect your privacy and your information is stored insecure servers. We are continually upgrading these systems and reviewing our procedures to ensure the highest standard of security is used to protect your personal information.
However, notwithstanding the highest standards of care that we take with security, we cannot be held responsible for events arising from unauthorised access to your personal information.
We may, from time to time, engage third party contractors to carry out work for us. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by us to the contractor.
Resolving Your ConcernsIf you have any concerns with,or do not understand, our website Terms and Conditions we encourage you to contact us
Our contact details are below and we will respond to your query as soon as possible.
Changes to General Terms and ConditionsBecause of frequent changes in internet technology and applicable law we reserve the right to make changes to these General Terms and Conditions at any time that technology and legal changes require. You should check these Terms and Conditions regularly for such changes.
External SitesThis website may contain links to, or frame, websites of third parties ("external sites") which SHJC Film is not required to maintain or update.
Any links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by SHJC Film of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on this website.
DisclaimerThis clause isnotintended to exclude or limit any rights which you may have under the Trade Practices Act 1974 (Cth) or equivalent State or Territory laws.
Except where to do so would otherwise cause any part of these Terms to be illegal, void or unenforceable, we exclude all conditions and warranties implied into these Terms & Conditions.
We do not accept responsibility and we disclaim liability for any loss, damage or injury (including negligence), howsoever caused, which you may directly or indirectly suffer (or allegedly suffer) in connection with use of this website. This limitation includes, but is not limited to, consequential damages, interruption of business, loss of data, income or profit, loss of or damage to property, and third party claims.
In addition, www.shjcfilm.com its affiliates and information providers do not warrant or guarantee the timeliness, accuracy or completeness of any information or advice contained on this website and will not be held liable for any errors, inaccuracies or omissions or other defects within any such information or advice or for any claims or losses arising therefrom.
Limitation of LiabilityWithout limiting the general disclaimer, we:
*make no warranty as to the completeness or accuracy of any material or as to its merchantability or fitness for a particular purpose. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date;
*will not be liable for disruptions to this website; and
*will not be liable to you or anyone else if interference with or damage to your computer systems occurs in connection withuseof this website or an external site.
You must take your own precautions to ensure that whatever you select for use from this website is free of viruses or anything else that may interfere with or damage the operation of your computer system or systems.
Under no circumstances, including but not limited to any act or omission on our part, will we be liable for any indirect, consequential and/or incidental damage or loss of profits whatsoever which result from any use or any access of, or any inability to use or access, this website.
To the fullest extent permitted by law, our liability for any breach of any implied warranty or condition for goods or services we provide you which cannot be excluded is limited at our option to the following:
*in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of such goods, the payment of the cost of replacing the goods or acquiring equivalent goods, or the payment of the cost of having the goods repaired; and
*in the case of services, the supply of the services again or the cost of having the services supplied again.
TERMS & CONDITIONS FOR ONLINE PURCHASES
INTRODUCTIONIn these Terms and Conditions for Online Purchases, "we", "our" and "us" mean Shanghai Jiancheng Technology (ABN 84 885 813 017) and its associated member stores (all of which have a unique ABN separate to that of Shanghai Jiancheng Technology) trading as www.shjcfilm.com and "our website" means the URL www.shjcfilm.com and "you" and "your" means you, the customer.
These Terms and Conditions, together with the general terms and conditions for use of our website, your order and the order reference number provided to you constitute the entire contract between us and you for the supply of products.
- Formation of Contract
- Legal Capacity to Transact
3.2 Should we suffer any damage or other losses as a result of a transaction entered into by a minor using our website, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused any transactions to be entered into via our website.
- Processing your Order
(a) for orders where online delivery is requested, an order reference number and tax invoice will be issued to you via a confirmation email, subject to you providing us with your e-mail address; and
(b) for orders where store pick up is requested, an order confirmation and order reference number will be issued to you via a confirmation email, subject to you providing us with your email address.
4.2 We will not process your order until it has passed our internal validation procedures, for the purpose of preventing credit card or payment fraud.
4.3 Upon processing your order and receiving payment via your credit card or debit card we send you an order reference and confirmation email, subject to providing us with your email address. Your tax invoice will be sent in either of the following ways, depending on whether you elect delivery:
(a) for orders where delivery is requested, your tax invoice will be sent with the goods;
4.4 We, along with our affiliates, reserve the right to: refuse service or supply of the products; terminate the contract and/or your membership account; remove or edit content from our website at our sole discretion.
4.5 If we cannot process your order after receiving payment, we will contact you using the details entered on the order form at the time the order was submitted.
Please note taxes and duties may be charged for international orders.
All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.
If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
6.2 We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. Images are used for illustrative purposes only.
6.3 We reserve the right to modify prices published on our website at any time.
6.4 The price displayed for products on this website represents the full price in United States dollars, for the product itself but does not include postage/delivery charges. Please refer to our Shipping Details and Rates.
7.2 You will be notified if item/s are on backorder and/ or are no longer available.
- Delivery/ Pick Up of Goods
(a) You will receive an e-mail confirmation, containing your order details (if you have provided your e-mail address to us).
(b) We will deliver each ordered product/s to the place of delivery designated by you at the fees specified at checkout.
(c) Please contact our Customer Service Team if you wish to change your delivery address after payment. If your order has been sent you will be unable to change your delivery address.
8.2 After ordering online and selecting the option of store pick up:
(a) You will receive an e-mail confirmation and order reference number, containing your order details (if you have provided your e-mail address to us) including contact details for the Shjc film store you have nominated to collect your goods ("the nominated store").
(b) The goods will be available at the nominated store designated by you at checkout at the fees specified at checkout, noting that you paid such fees at checkout.
(c) You must collect the goods from the designated store within two (2) months from the date the nominated store contacts you to advise that the goods are ready for collection. Failure to collect the goods within the two (2) month time period may result in the goods being unavailable.
(d) Please contact our Customer Service Team if you wish to change the nominated store after payment. If your order has been sent to the nominated store you will be unable to change your delivery address
(e) At the time of collection of the goods at the nominated store you will be given a tax invoice for the goods, which you should retain for warranty purposes.
- Title and Risk
- Cancelled Orders
10.2 No refunds, credits or replacements are offered if you have changed your mind about the ordered products, make an incorrect choice, or failed to verify and accurately provide information when placing an order.
- Faulty, Damaged or Defective Product & Product Return
11.1 A product is considered faulty if it does not work when first taken from its packaging or if it shows signs of failure within 14 days of delivery.
11.2 If you receive a damaged or faulty product, we will arrange for it to be repaired or replaced for you. A refund is only available if the product is no longer available.
11.3 Products damaged in transit must be reported to us within 24 hours of receipt of the product.
11.4 If you receive a product that you think is defective, you are to immediately contact our Customer Service Team who may provisionally determine whether the product is defective. You have 14 days from the date of delivery to report a defective product.
11.5 Where a product is provisionally determined to be defective we will arrange to replace the product.
11.6 Where we have provisionally determined your product is defective, return shipping may be arranged at our expense, but this will be determined on a discretionary basis.
11.7 If the product is deemed by customer service/supplier NOT to be defective, we may, in our absolute discretion, refuse to replace the product or offer a refund.
11.8 We reserve the right to test any returned defective product.
11.9 Products must be returned whenever we agree to replace the product or provide you with a refund.
11.10 For product return details, please refer to our Returns Policy.
11.11 Please ensure that all original items including packaging are returned.
11.12 It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return delivery to our warehouse or the nominated Shjc Film Store.
11.13 Subject to the exclusions in clause
(a) you must provide original tax invoice and photo identification to the nominated Shjc Film Store with the Product;
(b) you may exchange the product to the original tax invoice value of your goods purchased online;
(c) you may exchange the product if it is faulty;
(d) product may only be exchanged if you return all items, including the original packaging and any promotional items included with the product and all of the original components of the product have not been damaged in any way;
(e) in the event the Shjc Film store where you attempt to exchange the product determines that you have caused damage to the product, exchange can be refused at the discretion of any Shjc Film staff member.
11.14 Please note the following items are not returnable and/ or non-refundable:
(a) labour expenses;
(b) delivery expenses;
(c) pre-paid gift cards;
(d) digital content;
(e) any product that has been damaged or abused;
(f) any item with a missing component (for example, instruction manual, cables, software cd/dvd, charger, battery, warranty card, camera strap and any other components supplied by the manufacturer).
- When a Replacement Product is arranged
12.2 Subject to availability, the delivery time for the replacement product may be the same as stated for the original product.
12.3 Replacement products are provided with the same warranty as the original product.
- When a Refund is arranged
13.2 No refund will be processed until we have received the product from you.
13.3 Refunds will only be issued to the same credit card or debit card used for the original purchase.
- Proof of Purchase for a Warranty Claim
- Warranty if an item is replaced
- Hardware & Software - Exclusions and Limitations
16.1 We are not liable for any damage to or loss of any programs, data, or other information stored on any media contained within electronic products.
16.2 In relation to any electronic media product, or any hardware product or computing or electronic part contained within a product, we will not be responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal claim, including but not limited to lost profits, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with hardware purchased from www.shjcfilm.com
16.3 Where an electronic product needs to be returned to us for replacement or a refund, we will in no manner whatsoever be responsible for any data you may leave on the product.
16.4 Recovery and reinstallation of system and application software and user data are not covered under any warranty.
16.5 All software provided with products purchased on our website is subject to the terms and conditions of the license agreement relating to that software and by ordering the product you acknowledge your obligations to abide by such license agreements.
16.6 Further, you acknowledge that we do not warrant any software under these Terms and Conditions for Online Purchase in addition to any rights you may have under statute. All software is warranted in accordance with the license agreement that governs its use.
16.7 All rights, title or interest in respect of the intellectual property rights in the software remain with www.shjcfilm.com or the licensor of the software at all times.
- Our Liability
17.2 To the extent permitted by law and subject to clause 28 our total liability herein in respect of each event or series of connected events shall not exceed the total price paid for the purchase of products and/or services under these Terms and Conditions for online purchase.
17.3 You agree to indemnify us and keep us fully and effectively indemnified against any loss of or damage to any property or injury to or death of any persons caused by any negligent act or omission or wilful misconduct on your part or that of your employees, agents or sub-contractors or by any breach of your contractual obligations arising out of these Terms and Conditions for online purchase.
17.4 To the extent permitted by law, you agree that we will not be liable for products not being available for use, or for data or software which is lost, corrupted, deleted or altered.
17.5 We shall not be liable to you for any incidental, indirect, special or consequential damages, loss of opportunity, loss of revenue, loss of profit or anticipated profit, loss of business, loss of contracts, loss of goodwill, loss arising out of business interruption, loss arising out of or in connection with pollution of contamination arising out of or in connection with the purchase, use or performance of products or services, even if we have been advised of their possibility.
17.6 To the extent permitted by law, any typographical, clerical or other error or omission in sales literature, quotation, price list, acceptance or offer, invoice or other documents or information issued by us shall be subject to correction without any liability on the part of www.shjcfilm.com
- Your Personal Information
- Credit Card Fraud
20.2 Any unauthorised assignment shall be deemed null and void.
20.3 If any provision of these Terms and Conditions for online purchase is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions for online purchase and the remainder of the provisions in question shall not be affected thereby.
20.4 No failure or delay on our part in exercising any power or right under these Terms and Conditions operates a waiver, nor does any single or partial exercise of any power or right preclude any other or further exercise, or the exercise of any other power or right.
20.5 We reserve the right to change the Terms and Conditions for online purchase at any time.
20.6 No www.shjcfilm.com employee or agent has the authority to vary the contract governing any sale.
20.7 The contract cannot be changed unless agreed to in writing or by e-mail.
- Force Majeure
- Promotional/Discount/Coupon Codes
22.2 All promotional codes have a unique set of terms and conditions automatically applied when issued and are only valid at our discretion.
22.3 Promotional Codes cannot be used in conjunction with any other offer or discount. If you are unable to use a Promotional Code, please contact our customer service team.